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The Wacky UCLA Marketing Dept At It Again

From the LA Times:

UCLA's marketing department, like the Bruins, is taking small steps forward. School officials were a little red-faced at the sight of so much red at the previous week's game -- the result of newspaper advertisements paid for by the UCLA marketing department urging Fresno State fans to turn out at the Rose Bowl.

This week, they knew what school they were marketing -- they just apparently didn't know what conference the Bruins play in.

A posting in "Bruins Locker Room," the athletic department's online newsletter, said that tickets were still available this week under the heading: "Bruins play final nonconference game."

That is not good to say the least.

I guess they can say that 65,000+ on a night Dodgers were taking care of business down the 110 is not a bad job after all.

Still as DG referenced last weeek the folks at Morgan Center's marketing department needs to step up. Paying attention to details would be a good start.

GO BRUINS.

This is a FanPost and does not necessarily reflect the views of BruinsNation's (BN) editors. It does reflect the views of this particular fan though, which is as important as the views of BN's editors.

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hahaha

i guess the marketing dept. just assumed since the quality of opponent was Sun-Belt level, it must not be a pac 10 game.

Bruin at heart

by bucknellbruin on Oct 5, 2008 5:25 PM PDT reply actions   0 recs

Wow Just Wow

If thats not bulletin board for next season I don’t know what is! But seriously, this should be the final straw for this marketing department. I suggest a total overhaul. Perhaps a new marketing department can put together better fan travel packages.

by bruin8uclap on Oct 5, 2008 8:26 PM PDT up reply actions   0 recs

That's embarassing!

Nothing else to say, but to let some of those people GO…

by uclafan11 on Oct 5, 2008 9:42 PM PDT reply actions   0 recs

I have always thought that the first job of marketing guys was to market themselves

How many car commercials do you see on TV during any given week? How many cars do you buy a week? Were you influenced to buy your last car because of a car commercial? So GM, how about firing all your marketers and cancel all your TV ads and take that $20 or $30M per year and a third to your employees, a third to your shareholders and the other third to your customers in the form of lower prices. My guess is that total revenue would not diminsh anywhere near what the savings in expense would be.

But I’m also guessing that there are tons of studies which prove me wrong (all of which are generated by marketing guys who need to save their jobs on a daily basis.)

by Fox 71 on Oct 5, 2008 10:14 PM PDT reply actions   0 recs

How many times

do you get to embarass your employer before your inattention to detail becomes unacceptable? I guess we’ll find out.

Coaches RN, NC, and DW unapologetically promote competition. If you can’t handle the assignment, someone else will get the chance. UCLA athletic marketing should be put on similar notice.

Marketing to opponents’ fans can be argued. I think it was a bad idea, but you can argue it. However, it’s not difficult to get facts right.

UCLA Marketing is acting as though they are speaking to a small audience, like a bridge or scrap-booking club, where mistakes and colloquialisms are tolerated or even considered quaint.

Wrong. UCLA Marketing is the face of the University. Getting facts right is baseline minimum. Beyond the minimum, good judgement is what it takes to compete at this level.

UCLA marketing is “playing” like junior college talent against Pac-10 competition. Just embarassing.

by Bruinut on Oct 5, 2008 10:18 PM PDT reply actions   0 recs

How did they calculate 65,000?

There were definitely more people at the RB than I expected given the quality of the opponent, the quality of UCLA, the Dodger game, the Southern Cal game and the crummy weather. But it looked to me as though there were a lot of free tickets given away to youngsters in the end zone. I think it is great to give tickets away to high school kids if they aren’t going to be sold, but I doubt that there were 65,000 people in the stadium who actually paid for their tickets. Maybe they calculated it as people who paid for tickets (whether they showed up or not) plus people who attended for free.

by bruin7982 on Oct 6, 2008 1:47 PM PDT reply actions   0 recs

exactly

This week was an “I’m going to college” game, and 7-10 thousand screaming 11 year olds took over the endzones and did the wave. Why? Because they are kids and didn’t really care about the game. But they fill seats and a few will like UCLA enough to apply.

We can expect this same thing on November 8th.

Yay screaming kids!

by isodore on Oct 6, 2008 1:53 PM PDT up reply actions   0 recs

How many season tickets have been sold?

It seems like attendance never goes under 60,000, no matter how bad the opponent or how many people are actually in the stadium.

by SuperBruinMan on Oct 6, 2008 4:19 PM PDT up reply actions   0 recs

IIRC, there were roughly 49,000 season tickets sold this year

I don’t remember where I read this, but that’s the number I seem to remember.

by Ryan Rosenblatt on Oct 6, 2008 6:19 PM PDT up reply actions   0 recs

Are they spies

planted by U$C? Seriously, you can’t possibly be this dumb. Something’s fishy here…

by tasser10 on Oct 6, 2008 3:13 PM PDT reply actions   0 recs

Question...

Does the marketing dept work for the Athletic Dept? If so, Guerrero HAS to take a closer look at what the deal is in that office.

by impaulv on Oct 6, 2008 6:56 PM PDT reply actions   0 recs

Outsourced Marketing

Yeah, I heard Petros talking about this on Jim Rome. Apparently UCLA has done what a lot of programs have done and outsourced the marketing of their athletics programs. Superbruinman linked the original story above. Large national firms are probably very good creating buzz and selling tickets. Unfortunately, marketing college sports without pissing people off really demands that you understand the history, intricacies, and emotions of the fans (not to mention which conference they play in and what other teams are a part of that conference). I’m not sure how much control DG has other than to hold the renewal of the contract over their head.

by kballs on Oct 7, 2008 9:59 AM PDT reply actions   0 recs

Remember guys......

Game attendance = The number of season tickets + individual game tickets. This can be vastly different from the number of Bruin butts actually in the seats on any given day at the Rose Bowl. This is a common practice in most sports.

That said,, on ths issue of the recent ad campaigns: I don’t agree with the Fresno Bee ads nor do I think the “Monopoly is ovver” ad was a good idea at this point. Maybe in a year or two, but right now, we can’t really back that statement up.

I may work with the Waves, but I'm still a Bruin!

by HoozierDaddy on Oct 7, 2008 10:05 AM PDT reply actions   0 recs

I don't think I agree.

SUC had a monopoly on D-1 football in Los Angeles because it was the only real program in Los Angeles for the best players to go to. Now, with one of the best coaching staffs in the nation, UCLA is a second option for 5star players to play in LA. We aren’t as good on the field, yet, but the monopoly is definitely over.

The first evidence is being seen on the recruiting trail. Just ask Matt Barkley why he didn’t wait longer to announce his previously “silent verbal” to USC. Or, take a look at how many of the top prospects in the nation are considering UCLA.

People who think the monopoly isn’t over are the same people who thought Arizona’s monopoly on Pac-10 basketball would continue indefinitely, even after Howland took over in Westwood. My point is that a “monopoly” can end before the teams get to the same quality on the field. If one believes otherwise, then they would believe Howland didn’t end the AZ monopoly until his third year, which would be a silly thing to think, I think. (sorry, I’ve been reading a lot of Dr. Seuss to the babies).

by bornagainbruin on Oct 7, 2008 12:15 PM PDT up reply actions   0 recs

As Yogi might say,

monopolies are over when they’re over. Until then, talk of their demise is just talk.

You can argue when monopoly-ending begins, but a dominance is never actually over until it is actually over. Saying that “The football monopoly in L.A. is officially over” is factually incorrect. It will be officially over when we have beaten them and taken the conference crown.

Until then, it’s just talk.

by Bruinut on Oct 7, 2008 7:19 PM PDT up reply actions   0 recs

That's not what it means

To me, the catchphrase had nothing to do with victories and everything to do with people’s attention.

Considering that UCLA has been almost nonexistent the last few years in the minds of all but true Bruin fans, I think it’s fair to say that now there is something to talk about. That’s what I took the ad to mean, even though it was poorly formulated. Of course, now we’ll have to win more to earn more attention, but so far I think we’re on the right track.

by tasser10 on Oct 8, 2008 9:58 AM PDT up reply actions   0 recs

You might be right

about what they meant, but they did not make that clear.

Face it: SUC has been dominant recently in just about all areas: public attention, national respect, local recruiting, arrests (couldn’t resist), and victories. A brash claim of sudden equality or better, to me, looks to embrace the gamut of dominance.

In any case, I’d much prefer that we let results on the field, the recruiting trails, media coverage and polls do the talking. I’m just not big on chest-thumping, particularly before you’ve done anything to thump about.

I think, too, that islandbruin is on the money. Marketing ought not be launching ads, particularly those using CRN’s image and personna, without his approval. Football is a team game. That includes the Marketing department.

by Bruinut on Oct 9, 2008 10:24 AM PDT up reply actions   0 recs

Marketing Dept- Effect on CRN

The bigger issue to me is not whether or not the marketing department jumped the gun by declaring the monopoly over. The bigger issue is that they put this ad out without any prior approval or knowledge of CRN (as I remember from prior posts). The effect was that CRN had to take time away from trying to put the pieces back together in our football program, to address an ad which he had not seen.

This marketing group definitely needs much more oversight, to avoid distractions for CRN. Outsourcing is supposed to mean that people can spend more time on tasks for which they are better suited. It is not supposed to mean headaches for others in the organization, like CRN. Just shows that outsourcing needs to be supervised, more than it has been to date with the marketing effort.

by islandbruin on Oct 8, 2008 4:27 PM PDT reply actions   0 recs

Totally agree

and couldn’t have put it better myself.

by bruin8uclap on Oct 8, 2008 6:50 PM PDT up reply actions   0 recs

A heretical thought

How about cancelling the marketing contract and the marketing budget, and putting those funds into Pauley renovation and (ultimately) an on-campus football stadium. “Oh no!” you say. UCLA cannot make a move without marketing geniuses dictating it. Hmmm. Seems to me that we did OK with Coach at the controls and the only marketing was announcing when and where the games would be played. And we fill the Rose Bowl to our capacity every time – 65-70K (with exceptions.) Let’s just stop paying these clowns who have been shown to be more of a detriment than anything else and use the money where we know it’s doing something positive.

The BN is fact based. I defy ANYONE to demonstrate that any dollar flushed down a marketing toilet generates more than a dollar in revenue. I am not asking for a list of exceptions. I would like to know how much revenue the “monopoly is over” ad generated. I’m sure the marketers who spent the bucks for the ad (in the fishwrap, which is an abhorrent choice as a spending target) and who collected big bucks for coming up with the copy, should be able to demonstrate to the penny how many people who previously had not gone to a UCLA game now decided to do so. Oh, wait — we had to give away tix to the Wazzou game.

If marketers and politicians (and is there really any difference between the two groups) were only allowed out of the asylum one or two days a month, I truly believe the world would be a better place and each one of us would have substantially greater wealth than we have now. Of course, there would be far fewer Chia Pets around these United States, and a campaign promise might actually mean something.

by Fox 71 on Oct 9, 2008 5:33 AM PDT reply actions   0 recs

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