I just received a phone call from the UCLA central ticket office notifying me that my family's seats for the UCLA Nebraska game (you know, the one that is happening TOMORROW) will not be available due to issues with the press box renovation at the Rose Bowl. I had planned on seats that were below the press box so we would be in the shade and near the south end zone. As a result I was told that there was only one group of three seats available in the whole stadium and would have to settle for tickets deeper into the end zone (section 23) and without the shade of the press box. In other words they stuck us with worse tickets because the administration couldn't figure out more than 48 hours before kickoff, well after the game was practically sold out, that the stadium wouldn't be able to accommodate the seats they had already sold!
Its one thing to know ahead of time and not sell those tickets, and another to find the renovation wouldn't be finished well in advance and rectify the situation before the stadium is nigh on sold out, but this is unacceptable. Why couldn't this be sorted out more than one day prior to the game? I presumptively attribute this to Dan Guerreror, and that could be jumping the gun, but I have to think he has or should have had some hand in this, and it is just another example of an administrative failure. I made sure to let the poor guy having to make these unfortunate calls know that I was a UCLA alum, didn't blame him for having the task of "rectifying" this oversight, but that I would like to inquire if there was anyone I should contact in order to complain and he didn't know, which I kind of understand as he is likely just a student.
Did anyone else get displaced for the game? How isolated or prevalent is this incident? I plan to write a letter of complaint as is is unacceptable to find out I have worse seats and nothing I can do about it just barely over a 24 hours prior to kickoff.